ER Specialist - N/A10519
Applications accepted until:
Number of Openings


Sun City Resort


Sun City Resort - Rustenburg

Job Purpose

The ER Specialist is responsible for co-ordinating, implementing and supporting Employee Relations initiatives that enables an environment of high engagement and fostering of good working relationships between management, union and employees.


  • 3 year Degree / Diploma in Social Sciences (majoring in Industrial Relations)


  • Minimum of 3 years experience as Labour Relations specialist
  • A track record of co-ordinating and supporting employee relations initiatives within a working environment

Skills and Knowledge

  • Written and verbal communication skills
  • Report Writting
  • Proficienc in MS Office skills
  • Proficiency in BCEA, LRA and related labour¬†
  • CCMA process
  • Case investigation and management
  • Business Acumen
  • Business Environment
  • Planning and organising

  • Analysing and diagnosing numerical information
  • Building co-operation and collaboration
  • Developing relationships
  • Decision - making skills
  • Clerical Administrative functions
  • Problem solving
  • Checking / Attention to detail
  • Influencing skills
  • Take initiative / be assertive
  • Emotional intelligence
  • Conflict handling skills


Key Performance Areas:

ER Intervention Co-ordination & Execution:

  • Have a good understanding and ability to apply principles with regards Labour Law legislative requirements (including Labour Relations Act / Basic Conditions of Employment) within the business unit
  • Partner with the business to identify ER related trends and challenges within the operation
  • Mediate any issues of conflict that may have been escalated due to differences between management; union and employees

ER Case Management:

  • Partners with operations to co-ordinate disciplinary and grievance processes and logistics
  • Monitor disciplinary and grievance issues within the business unit and ensure due process is followed and management representation during all disciplinary and dispute resolution processes
  • Monitor case progress and reults across the operation and support bot employees and line managers with answering queries, challenges, etc.
  • Represent the company at the CCMA for all business related cases

ER Analystics and Reporting:

  • Identify trends and risks and escalate areas of concerns with recommendations of solutions to be actioned
  • Track unit's compliance against labour legislative requirements and conditions of employment

Stakeholder Management:

  • Represent the company in all communication and meetings with union officials and shop stewards at a business unit level
  • Participate in management / union meetings and assist with taking minutes and keeping records and action plans of regular interaction between management and shop stewards within the business unit.


Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.