Applications accepted until:
Job PurposeCoordination of all functions as well as telephonic/face to face sales calls as per acquisition strategy and maintaining retention of current database and marketing for the department.
Assisting with other Food & Beverage facilities reservations on a daily basis
Education¢ Matric/Grade 12
¢ Hotel School Diploma or equivalent National Qualification at a Diploma level preferred
Experience:¢ 2 years experience in banqueting or events co-ordination is preferred
Skills and Knowledge¢ Experience using intermediate computer skills
Key Performance Areas:Experience and competencies required:
¢ Being the point of contact for the property Banqueting Teams
¢ Liaising with conferencing clients with regards their banqueting / event requirements
¢ Coordinating pre-conference meetings / billing instructions with clients
¢ Co-ordinate and communicate function plans
¢ Providing administrative support to the banqueting operations to ensure the seamless implementation and consistent delivery, and professional execution of the conferencing product.
¢ Document booking and confirm with sales / client.
¢ Update system with bookings, special requirements and any amendments.
¢ Book meeting venues according to meeting requirements number of people, equipment, times, access to floor, accessibility, refreshments, and time frames.
¢ Co-ordinate required equipment and ensure all in working order e.g. Air Conditioning, Laptop, Proxima etc.
¢ Communicate function sheets to banqueting department and other relevant stakeholders
¢ Compile and distribute billing instructions on event to relevant banqueting department
¢ Management of the fee invoice and payment paperwork trail.
¢ Complete banqueting close-out reports
¢ Maintains regular communication with sales and banqueting teams in the business unit
¢ Departments / staff are informed of information required to meet their needs and contributes to operational effectiveness
Work conditions and special requirements
¢ Ability to work shifts that meet operational requirements
¢ Mobility and ability to move around as per job requirements (including with the use of aids)
¢ Physically able to move operating equipment
¢ Telephonic and site visits as part of sales in order to grow business
¢ Drivers licence is beneficial
Equity:Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.