Gaming Systems Engineer - N/A09546
Applications accepted until:
Number of Openings


Carnival City



Job Purpose

Responsible to provide support to the Gaming Operation through the installation, implementation and optimal performance management of gaming systems by:

  • Auditing, fault finding and reporting on system performance and inconsistencies.
  • Assisting with new product roll-outs and/or possible enhancements


  • N5 National Electronic Certificate (light current) with relevant experience or
  • S2 or National Electronic Diploma (light current)
  • BTech / BSc - electronic engineering and / or Gaming Standards Association Qualification is an advantage


  • A minimum of 8 years as a Gaming Technician is required

Skills and Knowledge

  • Gaming Product Research & Development
  • Gaming Product knowledge (Slots Technical)
  • Gaming Regulations and compliance procedures
  • Gaming Product Analysis
  • Root-Cause Analysis
  • Proficient Computer Skills
  • EGS, is an advantage
  • Communication skills (written and verbal)

Key Performance Areas:

Gaming Systems Management:

  • Implement a gaming system for the property
  • Examine the system on a regular basis to ensure system is operational
  • Identify any faults and action accordingly to resolve issues
  • Escalate any issues that cannot be resolved at a unit level Identify enhancements to the system and products available to improve performance
  • Monitor performance of machines and report on any inconsistencies
  • Conduct system audits and investigations
  • Compile reports on product performance and escalated faults

Gaming Product Development:

  • Research and keep abreast of new products and system trends in the industry
  • Complete a competitor analysis of gaming products Conduct product performance analyses / reviews and make recommendations to address opportunities and gaps
  • Support the Gaming Lab by assisting with new product roll-outs and/or identifying possible enhancements.
  • Develop and monitor the project plan for new product installation
  • Install new products in line with specifications
  • Motivate new product enhancements
  • Measure ROI and performance on a regular basis
  • Share unit successes with other operations
  • Coach technicians in new products and enhancement requirements

Stakeholder Relationship Manager:

  • Identifies service requirements and product performance
  • Maintains regular communication (e.g. communicates product performance) with various stakeholders
  • Liaise with the Gaming Lab with regards new product roll-outs; identifying possible enhancements, as well as any challenges experienced
  • Keep gaming technical management informed on progress, challenges, product performance and recommendations for new products
  • Train and coach technicians and other gaming staff on new products being implemented on the floor
  • Liaise with vendors and suppliers with regards product availability; component parts; costing, etc.


Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.