IT Infrastructure Engineer: Telecommunications - N/A09126
Applications accepted until:
Number of Openings


Sun City Resort


Sun City Resort - Rustenburg

Job Purpose

The IT Infrastructure Engineer is responsible and accountable for planning, implementing and managing the IT infrastructure for the business unit, including hardware, software, networks, data centres, and telecommunications facilities and related equipment used to provide information technology services to business operations in a manner that is easy, appropriate, reliable and secure in line with business and regulatory requirements.


  • IT Related Diploma or NQF Level 6
  • MCSE Server Qualification
  • CCNA €“ Routing & switching
  • ITIL Certification


  • Minimum of 4 years relevant IT networking industry experience
  • Experience in server and storage; conferencing engineering an advantage

Skills and Knowledge

  • Problem and planning solving
  • Implementing and co-ordinating resources
  • Assessing and evaluating information
  • Decision-making skills
  • Analytical thinking and results orientation
  • Stakeholder relationship management
  • Technical Writing
  • Conference room installations & configurations
  • Knowledge of IPTV (including firmware management)
  • Knowledge of principles, practices, methods, and techniques for communicating information through audio visual means.
  • Knowledge and application of telephone and data cables, wiring, circuits, digital computers and all related systems and devices.
  • Knowledge of Skype for business
  • Knowledge of principles, practices, methods, and techniques in maintaining communications equipment
  • Infrastructure design and planning
  • PBX Technology and Support
  • Contracts and project management
  • English Verbal and written communication skills

Key Performance Areas:

IT Infrastructure Plans:

  • Conduct proactive investigations and analyses into potential technology requirements and work with the team to deliver the technical components and technology infrastructure to support current and future business products, and processes
  • Manage and monitor the IT infrastructure to ensure that systems, processes and testing is in place to protect sensitive information and included in operational prioritization and planning
  • Conduct risk impact analyses to determine the impact of failure of hardware, systems and data loss for critical business processes.
  • Integrate business continuity and security programmes into network and infrastructure solutions throughout IT systems and platforms to mitigate any identified risks and meet business objectives and regulatory requirements

IT Infrastructure Support:

  • Maintain and monitor all data center infrastructure and ensure any issues are proactively identified and corrected
  • Performs testing on all changes to hardware and software
  • Acts as a technical liaison between Central IT and vendors delivering work onsite.

Network Support:

  • Performs installations, moves and decommissioning of access layer networking components (i.e. network components connected to end user devices. Eg. Slots, Micros POS)
  • Monitors bandwidth for the site and notifies Central IT of any out of the ordinary requirements
  • Performs routine AD maintenance (such as disabling dormant accounts, adding and removing machines from AD)

Telecommunications Support (Portfolio Support):

  • Manage the functioning and enhancements of telecommunications equipment and systems to enhance the guest experience within the business
  • Provides feedback and reports back to management on the innovations; risks, project plans and challenges; ensuring remedial action is taken to address this

Stabilised Servers, Storage & Virtualization Environment (Portfolio Specific):

  • Communicate to relevant stakeholders in IT and the business with regards the server and storage virtualisation plans for the business unitInstalling of servers and server components
  • Testing of the server
  • Detect and respond to server and server component technical problems among other responsibilities



Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.