Permanent Part Time Porters - N/A08987
Code/Reference:
N/A08987
Applications accepted until:
2019-02-24
Number of Openings
2

Unit:

Maslow Sandton

Location:

Maslow Sandton

Job Purpose

Reporting to the Head Concierge, the incumbent will be responsible for providing exceptional service in serving customers , in line with operational standards and Company policy.

Education

  • Matric/ Grade 12

Experience:

  • Previous experience in guest services

Skills and Knowledge

  • Customer service
  • Excellent English communication skills
  • Initiative
  • Presentable individuals with high energy levels

Key Performance Areas:

  • Deliver guest satisfaction to guests checking in, checking out and requiring assistance with luggage
  • Product/ service standards are met or exceeded
  • Hotel products and facilities have been explained to meet customer needs
  • Grooming / hygiene standards have been adhered to
  • Housekeeping and maintenance standards are achieved within relevant work areas

Equity:

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.