International Sales & Marketing Engagement Co-ordinator - N/A08953
Code/Reference:
N/A08953
Applications accepted until:
2019-02-18
Number of Openings
1

Unit:

Head Office

Location:

Sandton

Job Purpose

To provide co-ordination and administrative support to the International Sales & Market Team and Representation Offices to ensure the seamless implementation and consistent and integrated delivery of services provided by the International Sales and Marketing department to all internal and external clients and stakeholders.

Education

Grade 12

Experience:

Minimum of 2 years experience in a sales or service industry

Experience should include exposure and knowledge of the travel and tourism environment

Skills and Knowledge

  • Analytical skills
  • Multi-tasking
  • Planning and co-ordination
  • Handling information / following instructions
  • Clerical Administrative functions
  • Problem-Solving
  • Checking / attention to detail
  • Writing formal correspondence
  • Take initiative
  • Customer service orientation
  • Stakeholder Relationship management
  • Excellent written and verbal communication skills
  • Communication skills working with multiple cultures
  • Conformance to Internal and Brand Standards
  • Sun International Structure and Channels
  • Sales processes
  • Project co-ordination
  • Proficient Computer Literacy (MS Office; Qlikview)
  • IFS (Purchase requisitions)
  • Professionalism and Image
  • Marketing research and insights
  • Product Knowledge of properties

Key Performance Areas:

  • Have a thorough and updated understanding of the Sunlux properties and their Customer Value Propositions
  • Compile client proposals and quotations detailing requirements, pricing and activities according to client / tour operators expectations
  • Enhance proposals to ensure these reflect the Customer Value Proposition of the property
  • Co-ordinate educationals and site inspections with business unit properties
  • Compile an itinerary / programme for educational / site inspection
  • Specialised knowledge is required for the application of practical methods and techniques
  • Interprets customer requirements in terms of services available and the applicable constraints
  • Takes ownership of departmental requests and requirements.
  • Follows laid-down policies and procedures at all times, operating in line with rules, regulations, system parameters and internal controls.
  • Communicate any details with customers and other relevant stakeholders
  • Participate in conducting the educational and / or site inspection
  • Follow-up with clients and / or customers around their level of satisfaction and the way forward with regards business opportunities
  • Engage with customers to compile action plans and co-ordinate arrangements for events, and communicate these through to business unit properties 

     

 

 

Equity:

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.