The Groups & Events Co-ordinator will be responsible to be the primary client contact for the successful planning, co-ordination and delivery of all events and conferencing across the business unit property with the objectives of creating a public image and the reputation of the business units brand as the conferencing venue of choice.
3 year Diploma in Hotel Management is preferred
1 2 years experience in a hotel environment
Experience in event management an advantage
Skills and Knowledge
Events Planning & Co-ordination
Strong English Verbal & Written Communication skills
Proficient Computer Skills (MS Office / Opera)
Key Performance Areas:
Co-ordinate & sell logistical arrangements as per event itinerary i.e transport, accommodation, food & beverage with relevant stakeholders and departments across the business unit.
Conduct site inspections with clients with regards venues and facilities
Have an up-to-date understanding of facilities and products available for events and conferencing
Attend pre-event meetings and work with client to understand their event and conferencing requirements
Offer solutions in line with client requirements and facilitate requirements with third party suppliers including menus, dÃ©cor, flowers, set-up, music, etc. where required
Check that the venue set up meets technical (lighting, sound) and customer requirements
Check the set-up requirements for entertainment, catering, dÃ©cor, etc. in line with customer requirements and facilitate any necessary changes with relevant operations stakeholders.
Communicate with suppliers / contractors with regards requirements for specific events / conferencing, leveraging relationships to optimise the event within the set budget.