IT Co -ordinator - N/A07775
Applications accepted until:
Number of Openings




Job Purpose

To provide administrative and general support to the department to ensure the seamless implementation and consistent delivery of services provided by the department to all clients and stakeholders.


  • Grade 12
  • Secretarial Diploma is an advantage


  • A minimum of 2 years administrative / secretarial functions

Skills and Knowledge

  • Office Administrative Support
  • Meeting Co-ordination
  • Problem-Solving
  • Accountability

Key Performance Areas:

Office Administrative Support

  • Provide administrative support in the IT office (including responding to e-mails, mail and telephone)
  • Allocate and reconcile supplier invoices correctly and resolve all queries
  • Submit expense claims to the finance department as per company policy and procedures.
  • Monitor staff leave as per department norms and company policy.
  • Capturing of staff rostering into the system and distribution and communication of rostering schedules
  • Order stationery, paper and other consumables (as per company procedures), ensuring availability on demand.
  • Develop a filing system (including records and reports) that enables others in the department to be able to access required documents
  • Store confidential documents for safe keeping
  • Troubleshoot and resolve first line queries and issues with guests and other stakeholders.
  • Coordinate the flow of paper and electronic documents to the appropriate parties
  • Complete reports / minutes/ presentations / departmental documents and distribute to relevant parties
  • Follow through on outstanding issues and action lists from minutes
  • Liaise with travel service providers to co-ordinate travel, car and accommodation arrangements

Meeting Co-ordination

  • Send out meeting invitations in advance (within reasonable time period to accommodate delegates).
  • Complete and distribute agenda and minutes timeously
  • Book meeting venues according to meeting requirements €“ number of people, equipment, times, access to floor, accessibility, refreshments, and time frames.
  • Co-ordinate required equipment and ensure all in working order e.g. Air Conditioning, Laptop, Proxima etc.
  • Arrange catering in line with RSVP€™s and dietary requirements of the attendees.  
  • Specialised knowledge is required for the application of practical methods and techniques
  • Work is performed in line with defined procedures and processes and proficiency in the specialised use of administration materials, equipment and tools
  • Planning is short-term within a 3-month period and within regular activity cycles
  • Communicates, co-ordinates and interacts with others in the value chain to ensure seamless client experiences


  • Interprets customer requirements in terms of services available and the applicable constraints
  • Takes initiative in making decisions which are made within well-defined, somewhat diversified procedures and limits of authority;
  • Considers all the facts, options and possible outcomes prior to making decisions;
  • Works independently, and is orientated towards solving customer queries.


  • Takes ownership of departmental requests and requirements.
  • Follows laid-down policies and procedures at all times, operating in line with rules, regulations, system parameters and internal controls.
  • Interprets customer / client requirements in terms of services available and facilitates operational processes
  • Refers problems falling outside parameters to the manager for resolution




Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.