Reservationist - N/A07640
Code/Reference:
N/A07640
Applications accepted until:
2018-04-18
Number of Openings
1

Unit:

The Table Bay

Location:

Western Cape

Job Purpose

Make reservations according to laid down procedures and etiquette requirements.

Education

Grade 12 or equivalent

Experience:

Prior experience in reservations and reception

Skills and Knowledge

Must be computer literate ? knowledge of Opera would be an added advantage Excellent communication skills Excellent interpersonal skills and the ability to handle situations of conflict Excellent grooming and professional appearance Ability to work shifts Ability to multi task

Key Performance Areas:

Provide general Hotel and promotional information Make reservations for guests that accept telephonic quotations and confirm bookings with guests Process reservations received via e-mail and confirm to clients Follow up on non-guaranteed reservations, payment, vouchers, etc

Equity:

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.