Applications accepted until:
Unit:The Table Bay
Job PurposeMake reservations according to laid down procedures and etiquette requirements.
EducationGrade 12 or equivalent
Experience:Prior experience in reservations and reception
Skills and KnowledgeMust be computer literate ? knowledge of Opera would be an added advantage
Excellent communication skills
Excellent interpersonal skills and the ability to handle situations of conflict
Excellent grooming and professional appearance
Ability to work shifts
Ability to multi task
Key Performance Areas:Provide general Hotel and promotional information
Make reservations for guests that accept telephonic quotations and confirm bookings with guests
Process reservations received via e-mail and confirm to clients
Follow up on non-guaranteed reservations, payment, vouchers, etc
Equity:Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.