Crèche Attendants: Permanent Part Time - N/A07466
Code/Reference:
N/A07466
Applications accepted until:
2017-12-12
Number of Openings
2

Unit:

Carousel Casino and Entertainment World

Location:

Hammanskraal

Job Purpose

Responsible to attend to children visiting the child care facility and providing a facility that is safe, clean, entertaining and child friendly

Education

  • Grade 12
  • Certificate in child care or teaching is an advantage

Experience:

  • 2 years experience in minding children
  • Ability to work shifts that meet operational requirements
  • Physically able to move around as per job requirements
  • Have an open attitude to perform similar functions to those contained in this document in line with operational requirements

Skills and Knowledge

Minding Services Child

  • Attend to and care for the well-being of children dropped off at the creche
  • Compile, update and change the kiddies entertainment programme for children visiting the facility
  • Plan a suitable variety of activities for children in the crèche according to their ages and abilities.
  • Co-ordinate requirements for the various play and creative activities, including liaising with sponsors to support activities and prizes.
  • Entertain the children or facilitate activities
  • Monitor free-play activities to ensure the overall safety and well being of the children.
  • Provide a caring, stimulating environment for the children.
  • Keep parents up to date on their child€™s progress, should there be a need.
  • Facilitate and record any necessary paperwork and permissions in line with procedures

Maintained Child Care Facility

  • Be aware of standard operating procedures for the facility
  • Implement sufficient control measures & checks to mitigate any risk
  • Conduct walkabouts of the facility areas to monitor SHE and standards compliance
  • Monitor the storage of stock and operating equipment and processes
  • Collaborate with various stakeholders across the operation to address and resolve areas of concern and enhance standards from an overall facilities management and customer experience perspective
  • Monitor and maintain a high standard of hygiene on the premises, and address where required.
  • Prepare play rooms and set out in readiness each day for opening
  • Develop and maintain levels of competence to deliver first aid or facilitate any emergency activities
  • Comply with all Health and Safety Policies and Legislation when performing duties and responsibilities.

Deliverable 3

Customer Engagement

 

  • Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times
  • Interact with guests and provide professional service standards and relevant solutions
  • Identifies customers and understand their preferences
  • Educate customers on business unit facilities, products and current promotions

Key Performance Areas:

  • Planning is generally on a daily to weekly basis within regular activity cycles.
  • Work within set policy, procedures, system parameters and internal controls
  • Manages one's time and resources to ensure that objectives are achieved effectively and on time
  • Interprets customer requirements in terms of services available and the applicable constraints
  • Takes initiative in making decisions which are made within limits of authority;
  • Considers all the facts, options and possible outcomes prior to making decisions;
  • Works independently, and is orientated towards solving customer queries

Equity:

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.